Welcome to the web site (the "Site") of GingerSnapCrate (collectively with its affiliates, "GingerSnapCrate", "we", "us" and/or "our"). This Site is operated by GingerSnapCrate and has been created to provide information about our company and its services (together with the Site, the "Service(s)") to our Service visitors ("you", "your"). This notice describes our policy with respect to personally identifiable and other information that is collected from visitors to the Site and Services. By visiting the Site or interacting with the Services, you are accepting the practices described in this Privacy Notice. GingerSnapCrate does not share customer information (including e-mail addresses) outside the GingerSnapCrate family of companies unless it is necessary to provide you with products or services available from GingerSnapCrate. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of GingerSnapCrate or as required or permitted by law.
WHAT INFORMATION DOES GINGERSNAPCRATE COLLECT?
When you interact with us through the Services, we may collect personally identifiable information and other information from you, as further described below:
Information You Give Us:
We receive and store any personally identifiable and other information you enter on the Site or give us any other way (including by making it publicly accessible) when communicating or interacting with you online or in our galleries. Some examples include:
- registering for a GingerSnapCrate account
- when you request that merchandise be sent to you or others, make purchases or returns with us, place an order with us online, via phone, mail, e-mail or fax, or request an e- receipt
- fulfilling orders you place and delivering fabricated GingerSnapBox, GingerSnapCrate, Special order products or other packages
- requesting a catalog or other content and communications from us or when offering recommendations to you
- subscribing to GingerSnapCrate E-mail Updates (our e-mail newsletter) or other communications from us or managing your preferences with us
- your Financial Account numbers when transacting with us
- interacting with our websites or mobile sites, mobile applications and services
- when you participate in any of our programs such as contests, sweepstakes, surveys, loyalty programs, wedding programs etc.
- when you apply for employment which may include your social security number or social insurance number
- working with our photographers and agents who assist you with your preference needs and purchases
- through communications with you contacting us with a comment, question or complaint
Automatically Collected Information:
We receive and store certain types of information whenever you interact with us, which is collected passively using various technologies. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses GingerSnapCrate.com. Such information cannot presently be used identify you personally. If associated with other information such as you can be identified personally, such information would be treated as personally identifiable information hereunder.
We may disclose this non-personally identifiable information in order to describe the Services to current and prospective business partners and to other third parties for other lawful purposes.
We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you. We may combine all information we collect and we may disclose this information within our corporate family of companies or our service providers. When you visit our websites we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data. Email Communications:
We may receive confirmation when you open email from GingerSnapCrate if your computer supports such capabilities. If you do not want to receive email or other mail from us, please contact us at unsubscribe@GingerSnapCrate.com and we will promptly remove you from our mailing lists.
HOW DOES GINGERSNAPCRATE USE PERSONALLY IDENTIFIABLE AND OTHER INFORMATION?
We use the personal information that we and our service providers collect to conduct our business and to provide you with the best possible products, services and experience. We may collect and use your information to provide you products and services, notify you of product recalls or safety issues, process and respond to your application for current or future career opportunities, process membership requests when you apply or otherwise administer your participation in our programs, to respond to your comments, questions or complaints, determine your satisfaction with our programs and service, to personalize your experiences, if you ask us to, send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events. We also use your personal information for our everyday business purposes such as security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.
In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated above.
DOES GINGERSNAPCRATE SHARE PERSONALLY IDENTIFIABLE INFORMATION?
To best serve you, we may share your personal information with other members of the GingerSnapCrate family of companies and with service providers that provide support services to us or that help us market our products and services, administer our programs, operations, fulfill your requests, surveys, contests, sweepstakes and product reviews, or provide you with membership information. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from GingerSnapCrate. We may also, in certain instances, disclose your personal information when we have reason to believe that it is necessary to identify you, contact you, to advise you of a product recall, detect and protect you or us from fraud, manage information security or bring legal action to protect your rights or the rights of others. We may also disclose your personal information when you ask us to do so or when we believe it is required or permitted by law.
Browser "Do Not Track" Signals
Although our websites currently do not have a mechanism to recognize the various web browser Do Not Track signals, we do offer our customers choices to manage their preferences that are provided in the previous sections above. To learn more about browser tracking signals and Do Not Track please visit http://www.allaboutdnt.org/.
HOW SECURE IS INFORMATION ABOUT ME?
We work to protect the security of your information during order transmission by using Secure Sockets Layer (SSL) software, which encrypts order information you transmit. GingerSnapCrate utilizes the services of Authorize.net for all online transactions. Your credit card or other financial information will not be stored in any matter whatsoever on GingerSnapCrate.com or its associated servers. When making a purchase, you will be transmitted directly to Authorize.net, which will process the associated transaction accordingly. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
WHAT ABOUT LINKS TO OTHER WEB SITES?
Our Site might include links to third-party Web sites. The policies and procedures we described here do not apply to the third-party sites. The links from the Services do not imply that GingerSnapCrate endorses or has reviewed the third-party sites. We suggest contacting those sites directly for information on their privacy policies.
WHICH INFORMATION CAN I ACCESS?
GingerSnapCrate.com gives you access to information about your account and your interactions with GingerSnapCrate.com for the limited purpose of viewing and, in certain cases, updating that information. Upon registration, you will have access to an account dashboard which will contain basic account information, excluding financial information and credit card information. From here you may view and update your account. To change your credit card information please email firstname.lastname@example.org and a representative will assist you with that.
WHAT CHOICES DO I HAVE?
You can always choose not to provide information, even though it might be needed to make a purchase. If you do not want to receive e-mail or other mail from us, please contact us at service@GingerSnapCrate.com to be promptly removed from our lists.
WHAT ARE COOKIES?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing add-on settings or visiting the Web site of its manufacturer.
Third-Party Advertising Partners
In addition to the information about your visits to our website, our service providers may also use the information about your visits to other websites to target advertisements for products and services available from GingerSnapCrate.
In the future we may partner with companies to provide interest-based advertising, both on and off GingerSnapCrate.com. If this occurs, GingerSnapCrate provides you with an opportunity to opt out when these advertisements are served.
If you would like more information about this practice and to know your choices for not having this information used by third-party service providers, please visit http:// www.networkadvertising.org/managing/opt_out.asp.
CALIFORNIA PRIVACY RIGHTS
California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties or with corporate affiliates for those entities direct marketing purposes. GingerSnapCrate does not provide any personal information to third parties for their own direct marketing purposes. If you want to request a notice or have any questions about GingerSnapCrate privacy practices, please contact us at service@GingerSnapCrate.com.
California Civil Code Section 1798.83, also known as S.B. 27, allows individual customers who have provided their personal information to us to request information about our disclosure of certain categories of personal information to third parties for their direct marketing purposes.
Such requests must be submitted to us in the form of an email to service@GingerSnapCrate.com. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third party direct marketing purposes during the immediately preceding year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above.
CLASS ACTION WAIVER
ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION. YOUR ACCESS AND CONTINUED USE OF ANY OF OUR SITES AND APPS SIGNIFIES YOUR EXPLICIT CONSENT TO THIS WAIVER.
ARE CHILDREN ALLOWED TO USE GINGERSNAPCRATE AND GINGERSNAPCRATE.COM?
GingerSnapCrate does not sell products for purchase by children. If you are under 18 you may use GingerSnapCrate and GingerSnapCrate.com only with the involvement of a parent or guardian. If you are under 18 years old please do not provide your information on our website.
If we become aware that an individual is under the age of 18 and has submitted any information to GingerSnapCrate for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
DATA PROCESSING AND STORAGE
GingerSnapCrate and its third party service providers may process or store your personal information outside of the United States or Canada and other countries. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities. For more information of our use of foreign service providers please contact us as described below.
INTEGRATING SOCIAL NETWORKING SERVICES
You may also have the option of posting your GingerSnapCrate activities to Social Networking Services; you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.
INTEGRATING CLOUD BASED STORAGE PLATFORMS AND GALLERIES
GingerSnapCrate is exclusively hosted in the United States. If you are accessing GingerSnapCrate from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, uses, and disclosure that differ from United States laws, please note that you are transferring your personal data to the United States which does not have the same data protection laws as such other regions. User information (including Personal Information or "personal data" as defined by foreign laws) collected through GingerSnapCrate may be stored and processed in the United States, and by using GingerSnapCrate, you consent to any such transfer of information outside of your home country.
CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to visit GingerSnapCrate, your visit and any dispute over privacy is subject to this Notice including limitations on damages, disputes, and choice of law. If you have any concern about privacy at GingerSnapCrate, please email service@GingerSnapCrate.com and we will work to address it.
You may also send us a letter at the below address:
9909 Topanga Canyon Blvd. # 236., Chatsworth, CA 91311
Our business changes constantly, and our Privacy Notice will change also. You should check our Site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Last updated: January 4, 2016